# Dashboard


# Dashboard

The dashboard at **/dashboard** is the first thing you see after signing in. It gives a quick read on what your organization has been doing — high-level stats and your most recent calls — so you can jump straight to whatever needs attention instead of hunting through menus.

## What's on the page

![The Voice Portal dashboard](/img/screenshots/portal/dashboard.png)
*The dashboard: live and today’s calls, wallet balance, the AI daily briefing, insights and call-volume charts.*

The dashboard is an activity overview for your **organization**. It pulls together the signals that tell you, in a few seconds, whether things are running normally:

- **Activity stats** — a row of metric cards summarizing your calling activity at a glance. Every role sees:
  - **Total Calls** — all calls placed and received, with a "*N* today" subtitle, a trend indicator and a 7-day sparkline.
  - **AI Agents** — how many voice agents exist, with the number currently active.
  - **Campaigns** — how many campaigns exist, with the number currently running.

  Higher-privilege roles see extra cards first: an **organization admin** also gets **Projects** and **Team Members**. Each card is clickable and jumps straight to its area.
- **Recent calls** — a live activity feed of the latest calls your agents handled. Each row shows whether it was an **inbound** or **outbound** call, which agent took it, how long ago it happened, and a status dot (success, warning or error) so you can spot failures or odd outcomes immediately. A **View All** link opens the full [call logs](./call-logs).

Around these you'll also find a greeting banner (with today's calls, live calls and wallet balance), an AI daily-briefing summary, charts (daily call volume, success rate, inbound vs. outbound), an agent leaderboard, and a wallet/usage panel — all drawn from the same organization data.

Everything here reflects your organization's data. What you see is shaped by your [role and project assignments](./organization-login#roles-and-permissions): an **organization admin** sees the whole organization, while a **project manager** or **member** sees the work in the projects they're assigned to.

## Use it as your daily check

Treat the dashboard as a launch pad, not a destination. A quick routine each day keeps surprises from piling up:

1. **Scan the stats** to confirm activity is roughly where you expect it — not unexpectedly quiet (something stalled) or unexpectedly high (a campaign running away).
2. **Skim recent calls** for outcomes that look wrong — failures, very short calls, or unexpected statuses.
3. **Drill in** wherever something looks off, using the links below.

:::tip[Something look off?]

If a recent call looks off, open it in [Call logs](./call-logs) to hear the recording and read the transcript and AI summary — the fastest way to understand what an agent actually said.

:::

## Where to go next

From the dashboard you'll typically move into one of these areas:

- [Campaigns](./campaigns) — start, pause or check an outbound campaign in its live console.
- [Call logs & analytics](./call-logs) — open any call for its recording, transcript, AI summary and sentiment.
- [Contacts](./contacts) — manage leads, callbacks and bulk uploads.
- [Agents overview](./agents/overview) — build or tune an AI voice agent.

## Next steps

- [Create your first agent](./agents/create-agent)
- [Run a smart campaign](./campaigns)
- [Review call logs and analytics](./call-logs)
